1. Food-trends
  2. Deliveroo announces further support for restaurants, enabling customers to ‘tip’ restaurants  
Deliveroo announces further support for restaurants, enabling customers to ‘tip’ restaurants  

Deliveroo announces further support for restaurants, enabling customers to ‘tip’ restaurants  

While restaurants are being able to welcome customers again, local businesses are still struggling to overcome the impact of the Covid-19 outbreak. As their supporting partner in this time of crisis, we want to keep going with our efforts to help them overcome this difficult situation.

Introduction of new "tipping" feature

We know that consumers across the country want to see their favourite local restaurant get back on its feet. As of today, you can now help a bit more by offering your financial support when you are at checkout. Two options are now available:

  • Tipping: You can "round up" your bill, with the difference going entirely to the restaurant.
  • Donation: You can make a donation to the restaurants by selecting an amount to add to your bill.

We are sincerely convinced that every little bit helps restaurants to keep going: together, we are able to make a difference in these times of crisis.

The latest measure of a large plan to support restaurants

This last announcement comes after a long effort to be a trusted partner for restaurants. With, amongst others, the launch of 'contactless deliveries', the expansion of the existing delivery regions to reach more customers, the lowering of our onboarding fees for new restaurants,the development of bespoke online marketing support for restaurants, faster payments of our partners.. We have made our best to support local restaurants wherever possible.

Our Deliveroo team is fully committed to help Belgian restaurants and will continue to seek new ways to support their growth.

As your favorite restaurants are re-opening with limited dine-in capacity, they are still struggling to overcome the impact of the Covid-19 outbreak.

We know that you want to see them getting back on their feets. To make it easier for you to support your locals,we are introducing a new "tipping" feature and you can now tip or donate when you are at checkout. this how it works in details:

  • you have now the possibility to "round up" your bill, with the difference going entirely to the restaurant.
  • you can make a donation to the restaurants by selecting an amount to add to your bill.

As of now, every little bit helps and we could not be more grateful for all the support you gave by continuing to placing orders at your favorite restaurants

  • Deliveroo has launched a new function on the platform which enables consumers to 'round up' their bill, with the extra going to the restaurant as a 'tip'
  • Consumers will also be able to make a donation to the restaurant
  • This comes as restaurants are re-opening with limited dine-in capacity and are concerned about their future finances
  • This is the latest measure Deliveroo has put in place to support restaurants

Brussels, 8 June 2020[Date] - With restaurants being able to welcome customers again today, Deliveroo continues to support local businesses that are still struggling to overcome the impact of the Covid-19 outbreak. The delivery platform is announcing  has  today announced its latest measure: enabling customers to 'tip' or donate to a restaurant via the app or the website.

When customers are at checkout they The platform will give be given the option to the customer to either 'round-up' its their bill, with the difference going entirely to the restaurants, or to make a donation to the restaurant of a set amount. They will be given a choice of amounts they can add to their bill.

This comes after Deliveroo has continued to be a trusted partner for restaurants during these times of crisis. With, amongst others, the launch of 'contactless deliveries' and by expanding the existing delivery regions to reach more customers, Deliveroo has shown to be supporting local restaurants wherever possible. [insert details of other support we are offering]

Rodolphe Van NuffelXx General Manager, spokesperson at Deliveroo Belgium xx, said: "Our business is based on supporting local restaurants, both big and small, and helping their businesses grow through delivery. Small homegrown restaurants in particular have faced big challenges due to the Covid crisis. Our focus is on how best we can help local restaurant induraty get through these tough times. As part of this, we're introducing this new feature to enable Deliveroo customers to show their appreciation to their favourite local restaurants directly through the app. We have already introduced a range of support for our partners and will continue to seek new ways to support their growth."

Thomas Mémurlin (Founder & CEO of The Huggy's Bar) Local restaurant owner: "As a homegrown business, we are trying our best to stay open so we can get our meals to customers who enjoy our food.  Every little bit helps right now and I'm so grateful to our customers who are helping us keep going, and to Deliveroo for the support they have offered."

Deliveroo application

Download the App on iPhone or Android.

Deliveroo iPhone application
Deliveroo Android application